🌿 Anit Thomas
Returns, Cancellations, and Refunds
Policies regarding order changes, transit damage reporting, and perishable items.
Returns, Cancellations & Refunds
Order Cancellations
Because orders are finalized personally via WhatsApp, you may modify or cancel your enquiry at any time before dispatch confirmation.
Perishable & Live Goods Policy
Since fresh fruits and live plants are perishable agricultural items, standard return shipping is generally not applicable once dispatched.
Transit Damage Resolution
If a plant arrives severely damaged in transit, please share a clear unboxing video and photographs on WhatsApp within **24 hours of delivery** so our team can assist with a replacement or appropriate resolution.